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Archive for December, 2012

December 13th 2012 – The Myth about Processes and the Power of Procedures

On December 13th 2012, the New York HDI Chapter met for a special presentation by Lisa Welsher.


Would you like to be great at getting things done consistently across all members of your team? Would you like to feel 100% confident that your operations are optimized tothe best of your ability? Would you sleep better at night if you knew precisely how things were getting done as opposed to simply knowing what’s getting done?

If you answered “Yes” to any of these questions then you won’t want to miss this energy-packed session that focuses on how to get great results through the use of standard operating procedures.

When it comes to day-to-day operations, Managers and Directors create one of two types of organizations. They either create an organization that is people-driven or they create an organization that is process-driven. Make no mistake – people play a vital role in both organizations but few professionals really know how to build process-driven organizations and even less professional understand why standard operating procedures (not process workflows) are the key to success!

After participating in this highly interactive session you’re bound to walk away inspired and loaded with new ideas for how to get the most out of your organization.

About Lisa Welsher
Lisa is notorious for her ability to quickly share meaningful and tactical information that participants can take away and immediately apply. She has close to 20 years of extensive experience managing and advising support organizations in companies such as Merck & Company, Dow Jones, PricewaterhouseCoopers, Sharp Electronics, Canon, New York Stock Exchange, Taco Bell, Goldman Sachs, Sanofi-Aventis, and New York University. Lisa and her team designed the patent-pending, RightProcess solution ( which is used as the framework for developing clearly defined processes, policies and procedures with a focus on employee accountability and compliance.

About RightProcess
RightProcess is committed to helping organizations actually derive the intended value from their defined operating policies and procedures. We achieve this commitment by offering our customers a unique combination of functionality designed to efficiently manage policy and procedure content as well as the people and their measurable accountability. After all, policy and procedure content is only as good as the people who define it and the people who execute it.

The event was held in Manhattan.

Time: 8:30am – 10:00am

Location: Column Technologies, Inc.

Address: 130 William Street, Suite 801
New York, NY 10038

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