Get Adobe Flash player

Archive for April, 2014

HDI 2014 – A Digital Experience | Free Online Conference – Tuesday May 13, 2014 (Live) and On-Deman

Join us at HDI 2014 – A Digital Experience, the most engaging virtual event in the world! Mark your calendars now to join a global audience for HDI’s third annual digital experience.

We’re highlighting Orlando’s greatest hits and wrapping them up in full day of learning, interactive discussions, networking, polls, and prizes. And we’re kicking it all off with a pre-event workshop, “Great Experiences for Customers on the Go.”

Provide your entire team with a full day of professional development and team building!

This event is completely free. There is no cost to register or attend.

Click here to Register

Unleashing the Enormous Power of Service Desk KPI’s! – April 16, 2014

MetricNet and HDI NYC Present: Unleashing the Enormous Power of Service Desk KPI’s!

On April 26, 2014 a 90 minute overview of best practices in Service Desk Performance Measurement was exclusively presented for HDI’s New York City Chapter!

In this HDI NYC 90 minute webcast, MetricNet shared the key success factors in performance measurement from the industry’s top performing Service Desks!

  • HEAR how the industry’s top performing Service Desks track and trend their performance!
  • LEARN how to use KPI’s diagnostically to achieve World-Class Performance!
  • APPLY Best Practices in Service Desk Performance Measurement and Management!

Title: MetricNet and HDI Present: Unleashing the Enormous Power of Service Desk KPI’s!
Date: Wednesday, April 16, 2014
Location: Online Webinar
Time: 12:30 PM – 2:00 PM EDT

Click here to watch the recorded webcast

Join our list to stay in the know!

Our Sponsors
Ad Square Ad Square
Ad Square Ad Square