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Archive for the ‘Membership’ Category



Looking for a valuable piece of content or discussion thread on the latest happenings in tech support? Well, you’ve come to the right place—HDIConnect is your one-stop destination for peer learning, collaboration, and knowledge sharing.

It’s an exclusive website for HDI members, and when you join, it’s all yours! But access to HDIConnect isn’t all you get with HDI membership. Benefits also include:

  • Regular local chapter meetups
  • Semiannual industry practices and salary reports
  • Support center standards
  • Industry awards
  • Tools and templates
  • Research briefs
  • Discounts on events, conferences, and services


HDI Conference and Expo

Welcome to the HDI 2018 Conference & Expo

April 10 – 13, 2018  MGM Grand, Las Vegas

The HDI Conference & Expo brings together a diverse group of experts, practitioners, thought leaders, and solution providers, all united around a singular focus: to energize and empower service and support pros to make a real difference in their careers and organizations.

HDI 2018 Conference & Expo

Receive $200 OFF with promo code: LCNYHDI18

HDI Conference 2018



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