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AOY 2011

This year HDI wrapped up its 21st conference and Expo for IT service and technical support the week of March 27th 2011. The conference and expo attracted more than 2,200 individuals from thirty three countries including Brazil, Japan, Poland, Australia, the United Kingdom, Nigeria, India, Canada and the United States.

Elio Irizarry, Visiting Nurse Service of New York representing the New York City local chapter and the Northeast region won the HDI National Analyst of the Year for 2011.



Elio Irizarry is a help desk senior analyst at Visiting Nurse Service of New York, where he provides support for complex technical guidance, assistance, coordination, and follow-up on client questions, problems, and/or malfunctions in all systems applications, hardware, and software installed or maintained by the information systems department.

He started out as a help desk analyst and was promoted to help desk senior analyst in 2009. Following his promotion, Elio took and passed the HDI Support Center Analyst certification exam, in February 2010.

As an HDI Analyst of the Year nominee, Elio was selected from six finalists, representing each of the HDI local chapter regions.

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